At Paulig, sustainability is part of our daily work, and practical actions are a responsibility of the business management. Finally, the responsibility for our sustainable development work is with the Group Management Team where the sustainability work is led by the SVP, Communications & Sustainability. The Group CEO and Board review and approve the policies and key projects and objectives related to sustainable development. 

The sustainability team led by the Director, Sustainability and Public Affairs guides our actions towards our aim of being a sustainable frontrunner of the food industry. The sustainability team identifies key development areas and creates shared objectives for all Group functions, monitors the progress of the plans and measures the results. They support the rest of the organisation in their joint sustainability work and linking it with daily business operations. In addition, they manage stakeholder cooperation and reporting.

Our sustainability work is based on Paulig’s common values and mission, and it is steered by management systems, ethical principles and Paulig Group's Code of Conduct for Suppliers. Sustainability topics are reviewed regularly throughout the organisation.

Building an ethical business culture

Paulig Group has strong brands, and consumers and customers trust the company. To maintain these valuable assets, we are committed to a highly ethical way of operating. Our ethical principles set the standard for all employees, and all suppliers must commit to the Paulig Group Code of Conduct for Suppliers. The ethical principles are supported by following Group-level policies and management systems:


Training and communicating

All of our employees complete an online training on our ethical principles. The purpose of the training is to ensure the execution of our principles and related practices in our methods and daily work. 

We pay special attention to the continuous development of the competence of those working with sustainability, quality and sourcing.  

Managing risks and opportunities

Risks and opportunities are monitored and updated annually. Policy updates are proposed and approved by the Group’s Board of Directors. Key risks and opportunities are identified and managed as part of business operations. Risk management covers strategic, operational and hazard risks where sustainability is described in general terms and classified as strategic.

Safe and sustainable products

As a food company, the biggest sustainability risks in Paulig’s operations are related to product safety and quality, in particular if linked to negative consumer health consequences. We assess these risks proactively as well as sample and analyse incoming raw materials, which allow us to ensure that our raw materials and products meet our high requirements for quality. In addition to product quality, our long and complex supply chains contain challenges. Despite the efforts to source responsibly, there is still a risk of human rights impacts on local labour and adverse effects on the environment and for our reputation and customer loyalty.

Climate change and the loss of biodiversity

In the wider perspective, climate change is the greatest risk from a variety of dimensions, in particular for the agriculture of sensitive crops, such as coffee crops. As a result of climate change, the evolving and extreme weather conditions such as drought, heavy rains and heat waves as well as progressing water stress and decreasing biodiversity may cause severe impacts on the farming conditions and availability of our important raw materials. We are focusing our activities on promoting responsible sourcing and supply including sustainable farming practices, efficient usage of resources in our own operations, and supporting consumers’ efforts to mitigate their environmental burden.

Respecting human rights

We are committed to respecting all internationally recognised human rights. Our most significant sustainability risk is related to supply chain human rights risks such as fair remuneration, excess working hours, forced or child labour and discrimination. Production of some of our raw materials such as coffee and spices often relies on low-skilled, seasonal and migrant workers, which can further increase the risk of modern slavery. We have zero tolerance regarding any violations of human rights. For Paulig, it is important to thoroughly understand our own impacts on human rights, and how to approach and manage the risks. This work, including developing our human rights due diligence processes, will continue to be of special focus for Paulig.

Work safety

Employees’ health and safety is of high importance to us. In improving safety and averting risks, a proactive and preventative approach is the most relevant tool. This includes, for example, continually increasing our employees’ safety awareness, assessing and observing risks systematically, and inspecting and auditing our safety practices. We are happy about the positive trend in health and safety of our employees, but also acknowledge that this area must be a high priority focus for us also in the future.

Intervening in issues

Paulig’s personnel has the opportunity to raise possible issues anonymously through a Whistleblowing tool maintained by a third party. Any possible breaches and non-conformities are evaluated and investigated by a team appointed from members of the Paulig Management Team.
Paulig’s personnel has the opportunity to raise possible issues anonymously through a Whistleblowing tool maintained by a third party. Any possible breaches and non-conformities are evaluated and investigated by a team appointed from members of the Paulig Management Team.
If we observe any issues in our supply chain, we intervene immediately and create a repair plan together with our partner.